(4.0 / 5)4+ Ratings

Verloop.io Reviews

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Overall Rating

4.0

4 Reviews

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About Verloop.io

Verloop.io is a conversational AI platform designed for customer support automation. It provides businesses with tools to engage, retain, and build loyal customers. The platform uses Generative AI to deliver highly personalized and context-aware interactions that exceed customer expectations.

Verloop.io has assisted over 500 enterprise customers with support solutions and processed over 4 billion queries. It has reached over 200 million unique users and achieved about 92% support query deflection. The platform offers features like chat automation and voice automation to provide round-the-clock assistance. It also provides intelligent tools to assist agents in delivering exceptional customer service, boosting efficiency and productivity.

The platform is used globally by customers in various sectors including ecommerce, real estate, and banking. It offers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. Verloop.io aims to help brands scale support, reduce operational expenses, and gain complete visibility into their customer support operations. It's like building an Operating System for Customer Support.

Verloop.io also offers a feature called Terra AI which empowers agents with human-like conversations. This feature is a great add-on to the tool as it brings in terms of time-saving and effective writing is simply amazing and super helpful. This has helped in auditing agents' performances as well.

In summary, Verloop.io is a comprehensive end-to-end automation platform meticulously designed for contact centers. It's a powerful tool for businesses looking to automate their customer support and enhance customer experience.

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Verloop.io Customer Reviews (4)

0/5

Robert Finch

Verified Buyer

Jun 17, 2024

Russell Blaise

Verified Buyer

Jun 17, 2024

Muhammad Wade

Verified Buyer

Jun 16, 2024

Lise Taylor

Verified Buyer

Jun 15, 2024

Verloop.io Customer’s Q&A

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Verloop.io Pricing

Verloop.io offers different pricing plans:

Starter: ₹ 0/Per Month
Business: ₹ 3528/Per Month
Enterprise: ₹ 50328/Per Month

It's important to note that Verloop.io also provides a free trial to users. For more specific pricing information, it's recommended to contact Verloop.io directly.

Payment Method

Verloop.io supports various payment methods. It integrates with trusted payment apps like CCAvenue, Razorpay, and Rendit. It also supports WhatsApp's Native Payment Integration. This integration allows businesses to streamline the payment process and enhance the customer experience.

In addition, Verloop.io offers a Razorpay integration that allows users to make payments via Razorpay's Payment Links, Invoices, and Payment Pages. Once a user makes a payment, the chatbot can inform the user if the payment is successfully captured or just partially paid.

Moreover, Verloop.io provides a prepaid option where tokens or credits can be added to a client account from the backend. These tokens or credits are considered a prepaid option.

For more specific payment method information, it's recommended to contact Verloop.io directly.

Verloop.io FAQs

Verloop.io Alternatives

Here are the top 10 alternatives to Verloop.io:

yellow.ai
FreshChat
Drift
Intercom
Haptik
Manychat
Chatbot
Chatbase
Botmake
Botpress

These platforms offer similar services and can be considered when looking for alternatives to Verloop.io. For more specific information about each platform, it's recommended to visit their respective websites.

How To Open A Verloop.io Account?

To open an account on Verloop.io, follow these steps:

Visit the signup page of Verloop.io.
Enter your work email ID. This will be used to log in to the admin panel and will also be used to maintain contact with the Verloop.io team.
Choose a name for your account. This name will be used as your login URL.
Write down your name and choose a password.
After completing these steps, you will receive an email from Verloop.io, mentioning your team’s URL, specially made for you. Using this URL you or your team can enter your Verloop.io account anytime.

Now, you are a part of the Verloop.io family. Let delightful conversations win your users’ hearts. If you are using the Verloop.io platform for the first time, reach out to your company’s Verloop.io Admin and ask them to invite you to the account. You will then receive a welcome email from noreply@verloop.io asking you to set your login credentials. Click on the action button in the email and set your password.